Bitstamp is fucked, hot wallet compromised

Earlier today, while the price of Bitcoin was crashing (hence the falling Bitcoins on our site to celebrate the occasion), many users on Reddit started reporting issues cashing out with Bitcoin exchange Bitstamp.

Bitstamp – Bitcoin Withdrawal not processing in time (self.Bitcoin)
submitted 12 hours ago by PokerMarket

I have a pending withdrawal since 12 hours on bitstamp.
Usually they are between instant and 1 hour.
Anyone else waiting for a bitstamp bitcoin withdrawal?


Why are deposit confirmations so lagged on Bitstamp? (self.Bitcoin)
submitted an hour ago * by Tsuyoku_Naritai

Why does Bitstamp lag several confirms behind for incoming bitcoin deposits?
I recently made two deposits to bitstamp, and for each one, other blockchain explorers show 7 confirms more than Bitstamp. It means waiting two hours for a deposit, and wondering if their system is broken till the first confirmation shows up. I’ve had similar happen before but it seems to be getting much worse. What’s wrong with them?
Edit: and now one of them has disappeared. I advise you don’t deposit any bitcoins to Bitstamp until they have responded or whatever is happening is fixed.


Bitstamp is apparently broken or hacked. I suggest not depositing coins there till they respond. (self.Bitcoin)
submitted 58 minutes ago * by Tsuyoku_Naritai

A few hours ago I made 2 deposits to Bitstamp. After lagging 7 confirmations behind on the blockchain, they each disappeared from the incoming transactions list WITHOUT updating my balance, which still sits at zero bitcoins. No transfers or sales have been made under the account and there is no indication that it’s been compromised. Bitstamp haven’t contacted me. Coins from one of the deposits has already been transfered to address[1][1] which I assume belongs to Bitstamp. I’ve contacted support.
Has anyone else managed to deposit bitcoins there successfully in the last hour or so? Has anyone else had an issue? (I need to go now but if anyone else has, then it’s an emergency so all please upvote this post for visibility. If not, then maybe it’s just some crazy new KYC game of theirs).

It appears the issues is that Bitstamp may have been Goxxed. They’ve sent out emails saying their Hot Wallet is having “problems” and that you should stop doing business with them immediately.



Dear customer,

Today our transaction processing server detected problems with our hot wallet and stopped processing withdrawals.

You should STOP SENDING bitcoin deposits to your Bitstamp account IMMEDIATELY as private keys of your deposit address may be lost.

Your bitcoins already deposited with us are stored in a cold wallet and can not be affected.

We will send you more info as soon as possible.

Best regards,

Bitstamp team

Looks like this crash may be because someone just stumbled upon someáveryá cheap coins.

Grab your popcorn, it’s going to get interesting.


EDIT: We’ve confirmed this is real